Shipments and returns
1° Any order processed before 3:00 pm from Monday to Friday and paid by credit card will be dispatched on the same day. Orders paid for by bank transfer and check cannot be processed before receipt and verification of your payment. Any order processed after 3:00 pm will be dispatched the following day. Orders processed during weekends will be treated the following Monday.
2° Your order will be sent by by post in « colissimo suivi » registered with insurance. Shipping to France will be 8.00 euros, to Europe : 12.00 euros, to UK : 14.00 euros, to America : 20.00 euros, to Asia : 20.00 euros, to Africa and Oceania : 25.00 euros, whatever the parcel's value.
3° Withdrawal right : From the date of reception of your order, you will have 15 days to return the item that should not meet your requirements, for exchange or refund (except the shipping charges), without extra cost – except for return shipping and customs charges.
Any item must be returned in perfect condition with the accompanying invoice corresponding to the purchase. We cannot take responsibility for theft or loss of returned items. Incomplete or damaged items, as well as items returned without their accompanying invoice, will not be refunded or exchanged. We will kindly ask you to inform us beforehand of your intention of return by email or phone.