We Ship worldwide except Switzerland and North Korean.
1° The items shown on our website are sold to you by Harpo company, located at 19 rue de Turbigo, 75002 Paris. France. tel :(33) 01 40 26 10 03 / fax:(33) 01 40 26 12 92 / firstname.lastname@example.org/ Registered at Registre du commerce de Paris under the number 732 026 752. TVA : FR 74 732 026 752. SARL capital : 221 400 euros. APE code : 4649Z.
2° The items sold via our website can only be purchased by check (from a french bank) credited to Harpo to send at Harpo 19 rue de turbigo 75002 Paris France. or by crédit card (visa / mastercard). We will not accept American express card.
In case of payment by credit card, your card will be debitted seven days following confirmation of your order by secure payment from our french bank CIC Paris.
3° This data base has been subjected to declaration conforming to the french law
« Informatique et liberté » N° 78-17 as of January 6th 1978, modified by law N°2004-801 as of August 6th 2004. Informations provided on opening of your account will remain strictly confidential and cannot in any way be provided to any other company. CNIL subcription number : 1411494
4° Your order will be sent by by post in « colissimo suivi » registered with insurance. Shipping to France will be 8.00 euros, to Europ : 10.00 euros, to America : 15.00 euros, to Asia : 20.00 euros, To Africa and Oceania : 25.00 euros, whatever the parcel's value.
5° Each order will be delivered with an invoice corresponding to your purchase. Delivery will be made to the exclusive address stated while processing your order.
6° Each item is hand-crafted and therefore variations of color, shape or size are possible. The photos shown on our website are as accurate as possible but cannot represent exactly any item shown.
7° Every effort will be made to have your items delivered by the date indicated on confirmation of your order, although we cannot always guarantee the exact date will be respected.
8° Any order processed before 4 :00 pm from Monday to Friday and paid by credit card will be dispatched on the same day. Orders paid for by check cannot be processed before receipt and verification of your payment. Any order processed after 4:00 pm will be dispatched the following day. Orders processed during weekends will be treated the following Monday.
9° Withdrawal right : From the date of reception of your order, you will have 7 days to return the item that should not meet your requirements, for exchange or full refund, without extra cost – except for return charges.
Any item must be returned in perfect condition with the accompanying invoice corresponding to the purchase. We cannot take responsibility for theft or loss of returned items. Incomplete or damaged items, as well as items returned without their accompanying invoice, will not be refunded or exchanged. We will kindly ask you to inform us beforehand of your intention of return by email or phone